Welcome to LASO MD, your trusted telehealth platform. At LASO MD, we are committed to maintaining the confidentiality and protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in connection with the LASO MD website, lasomd.ca (the "Website" or "Platform"). It also explains your rights regarding your personal information and how you can contact us for privacy-related inquiries.

By accessing or using our Platform, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please refrain from using our services. This Privacy Policy should be read in conjunction with our Terms and Conditions.

1. Personal Information We Collect

"Personal Information" refers to any information that identifies you as an individual. This may include, but is not limited to:

• Your name, date of birth, address, phone number, and email address.
• Your health information, including medical history, symptoms, diagnoses, treatment plans, and prescriptions.
• Your financial and billing information, such as credit card details or insurance information.
• Your IP address, browser type, and other technical data collected through cookies and similar technologies.
• Any other information you provide during consultations or through forms on our Website.

2. How We Collect Personal Information

We collect your personal information through various means, including:

• When you visit and use our Website or Platform.
• When you create an account, book appointments, or complete forms on our Website.
• During consultations with our healthcare providers, including doctors and licensed nurses.
• When you communicate with us via phone, email, or other channels.
• Through cookies and similar technologies that enhance your browsing experience.

3. Use of Personal Information

We use your personal information for the following purposes:

• To provide telehealth consultations and healthcare services.
• To process payments, appointments, and prescriptions.
• To communicate with you about your account, appointments, and our services.
• To improve our Website, services, and user experience.
• To comply with legal and regulatory requirements.

4. Sharing of Personal Information

We may share your personal information with third parties in the following circumstances:

• With healthcare providers, pharmacies, and insurers to facilitate your care.
• With third-party service providers who assist us with payment processing, data storage, and website functionality.
• When required by law, such as in response to a court order or legal request.
• In emergencies, where disclosure is necessary to protect your health or safety.

All third parties are required to protect your personal information in accordance with applicable privacy laws and this Privacy Policy.

5. Data Security

We take the security of your personal information seriously. We implement technical and organizational measures to protect your data, including:

• Secure storage and encryption of sensitive data.
• Restricted access to personal information for authorized personnel only.
• Regular audits and updates to our security practices.

While we strive to protect your information, no system is completely secure. If you believe your data has been compromised, please contact us immediately.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information.
• Withdraw consent for the use of your data, where applicable.
• Opt out of receiving promotional communications.

To exercise these rights, please contact us at info@lasomd.ca or call us at +1 514-613-9955.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@lasomd.ca
Phone: +1 514-613-9955

Thank you for choosing LASO MD. We are committed to protecting your privacy and providing you with exceptional care.

Last updated on February 21, 2025.

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Welcome to LASO MD, your trusted telehealth platform. These Terms and Conditions ("Agreement") constitute a legal agreement between you ("User" or "You") and LASO MD ("we," "us," or "our") governing your access to and use of the LASO MD website, lasomd.ca (the "Website" or "Platform"), and the services provided through it (the "Services"). By accessing or using the Platform, you agree to be bound by this Agreement. If you do not agree with these terms, please refrain from using our Services.

1. Acceptance of Terms

By accessing or using the Platform, you agree to comply with and be bound by this Agreement. This Agreement applies to all Users of the Platform, including visitors, patients, and healthcare professionals. If you do not agree to these terms, you must not access or use the Platform.

We reserve the right to modify this Agreement at any time, in our sole discretion, and without notice. Your continued use of the Platform after such changes constitutes your acceptance of the updated terms. It is your responsibility to review this Agreement periodically for changes.

2. Medical Emergencies

The Platform is not intended for medical emergencies. If you have a medical emergency, or if you are concerned that you are a danger to yourself or others, you must immediately contact emergency services in your area or go to the nearest hospital or clinic. Do not use the Platform for life-threatening conditions.

The information provided on the Platform is for general and informational purposes only and does not constitute personalized medical advice, diagnosis, or treatment. Always consult a healthcare professional for medical concerns.

3. Permitted Use

Subject to the terms of this Agreement, we grant you permission to access and use the Platform for personal, non-commercial purposes only. You agree not to:

• Copy, reproduce, distribute, or modify any content from the Platform without prior written consent.
• Use the Platform in a way that could harm its functionality, security, or performance.
• Engage in any illegal, unethical, or harmful activities through the Platform.
• Impersonate another user or misrepresent your identity.
• Use the Platform for commercial purposes without our express authorization.

4. Telemedicine Services

LASO MD provides telemedicine services through licensed healthcare professionals in Quebec. These services include virtual consultations with doctors and nurses. By using our Services, you acknowledge that:

• Telemedicine has limitations and may not be suitable for all medical conditions.
• You are responsible for providing accurate and complete information during consultations.
• Prescriptions and treatments are solely for your personal use and must not be shared.
• LASO MD is not responsible for the actions or decisions of healthcare professionals providing Services through the Platform.

5. User Accounts

To access certain Services, you may need to create an account. You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to:

• Provide accurate, current, and complete information during registration.
• Notify us immediately if you suspect unauthorized access to your account.
• Not share your account credentials with others.

6. Fees and Payments

Fees for consultations and other Services are displayed on the Platform. By using our Services, you agree to pay all applicable fees. We accept payments through secure third-party platforms. Refunds are subject to our cancellation policy.

If you enroll in a membership plan, you agree to pay the applicable membership fees. Membership fees are non-refundable, even if you do not use the Services during the membership period.

7. Cancellation Policy

You may cancel or reschedule appointments by providing at least 24 hours' notice. Cancellations made within 24 hours of the appointment may incur a fee. No-shows or late arrivals may result in forfeiture of the appointment fee.

8. Limitation of Liability

LASO MD is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Platform or Services. This includes, but is not limited to, damages for loss of data, profits, or business interruption.

9. Indemnification

You agree to indemnify and hold LASO MD harmless from any claims, damages, or losses arising from your use of the Platform or violation of this Agreement.

10. Governing Law

This Agreement is governed by the laws of Quebec, Canada. Any disputes arising from this Agreement shall be resolved in the courts of Quebec.

11. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: info@lasomd.ca
Phone: +1 514-613-9955

Thank you for choosing LASO MD. We are committed to providing you with exceptional telehealth services.

Last updated on February 21, 2025.